You can contact Apple tech support by clicking the link at the top of this web page "Get Support". If the above steps are unsuccessful then I don't know of any other fixes and you should try contacting Apple tech support and/or Wacom tech support directly. The above steps are usually successful in restoring Wacom tablet support in macOS Catalina, Big-Sur and Monterey.
#Wacom mac os problem update#
If you are using a Bluetooth linked Wacom tablet and you have an Intel based Mac then update to Monterey platform, build 12.2.1, released yesterday, Thur 10th Feb 2022, as it has an important fix for the Bluetooth service. Is the tablet now working in your prime user account? Click the "Padlock" symbol to re-lock the Privacy tab in Security and Privacy and restart the Mac for a final time.Next, in the left pane scroll to " Input Monitoring" and in the right pane under " Allow the apps below to monitor input from your Keyboard even while using other apps" place a check against WacomTabletDriver. During the installation process you will be asked to grant permission for the Wacom tablet to be able to control your computer, grant permission and then check this was accepted by opening System Preferences > Privacy and in the the left-pane scroll to " Accessibility" then click the "Padlock" symbol, bottom of the window, enter password, then right-pane " Allow the apps below to control your computer" if missing, place a check against the entry for.
#Wacom mac os problem driver#
Delete any previous versions of the Wacom installer package from your Downloads folder then visit the Wacom web site and re-download the latest official driver package for your model tablet and macOS version and run the installer.After the Mac has rebooted plug-in or power-on the Wacom tablet.After the files, & have been deleted from the folder " PrivilegedHelperTools" and any Wacom files found in the (possible) folder " Tablet" have been removed, empty the bin and restart the Mac.This folder may not exist on more recent macOS builds, or with more recent installations of the Wacom software. Open that folder, if it exists, and delete any Wacom files that are found there. If your Wacom tablet has been installed for some time, over previous macOS builds, return to the library folder and scroll down the list looking for a folder called " Tablet".If this should occur then restart the Mac in Safe-Mode and repeat from step 4 above, note that in Safe-Mode your mouse commands and keyboard entries will appear "laggy" this is normal for Safe-Mode working, please be patient while repeating steps 4 though 9 in Safe-Mode. If you see the message "unable to delete the file x.x because the file is in use" this means its service is still running. Note: You can only delete these files if the associated services were successfully stopped previously in Activity monitor. In the folder " PrivilegedHelperTools" delete the following files only:, &. Once all three processes have been halted close Activity Monitor and on the desktop ribbon-menu click Go > Computer > Macintosh HD > Library > PrivilegedHelperTools.If the processes will not stop after five minutes try repeating again. Scroll down the list of running processes and look for the following entries, select each in turn and click the " X" in the Activity Monitor window header, then from the pop-up context menu click " Force Quit",, ,, these processes may take a while to stop, up to five minutes, please be patient.In Activity Monitor click the " CPU" button in the window header, then click the column header " Process Name" twice.Return to the Applications folder and go to Utilities > Activity Monitor, open " Activity Monitor".After the Mac restarts go to the Applications folder and drag the Wacom folder to the Bin then empty the bin.Leave the tablet disconnected/powered off and restart the Mac.Disconnect the tablet if USB hard-wired linked, or switch off the tablet power if WiFi/Bluetooth linked until step10.If lllaass suggestion to Safe-Boot the Mac does not resolve the problem try these steps in order.